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IT support for businesses that don't have an IT department

You run the business. We keep the computers, email and logins working — for a fixed monthly price, month to month, no lock-in.

See package pricing Get support now

The ninety-second version

You're a director-led business in Melbourne. Somewhere between five and fifty people. IT is a thing you need, not a thing you want to think about — and right now it's held together by whoever in the office is least afraid of it.

YouGrowIT gives you one place to send every IT problem, a fixed price per person per month, and straight answers about what's included. No surprise invoices, no contracts that need a lawyer, no jargon.

Three packages, one honest structure

Essentials

$60.50
per user/month inc GST ($55 ex GST)
Minimum monthly$330

The basics, done properly. For businesses that mostly need someone to call.

  • Helpdesk support, business hours
  • Microsoft 365 accounts managed
  • Multi-factor authentication (MFA)
  • Email & domain protection kept healthy
  • Staff starters & leavers handled securely
  • We respond within 4 business hours
Enquire about Essentials
Most popular

Managed

$104.50
per user/month inc GST ($95 ex GST)
Minimum monthly$550

Everything watched, maintained and backed up. For businesses that want IT handled, not just fixed.

  • Everything in Essentials, plus:
  • Computers managed, patched & kept secure
  • Security baseline actively maintained
  • Microsoft 365 data backed up daily
  • Security incident response — incl. after hours
  • We respond within 2 business hours
Enquire about Managed

Complete

$159.50
per user/month inc GST ($145 ex GST)
Minimum monthly$825

An IT department, minus the payroll. For businesses where IT going down means money stops coming in.

  • Everything in Managed, plus:
  • After-hours helpdesk (agreed limits)
  • Security awareness training for staff
  • Quarterly technology planning session
  • Priority response — within 1 business hour
Enquire about Complete

All packages are month to month. Minimums shown inc GST. Compare the packages

No lock-in. We mean it.

Every package is month to month. If we stop being useful, you stop paying. We'd rather earn your business every month than trap you in year two of a three-year contract you regret.

It's not a hostage negotiation. It's IT support.

Don't want a package?

Fair enough. Our pay-as-you-go rates are a genuine standing offer, not a punishment for not signing up. Same people, same straight answers, billed by the hour.

See pay-as-you-go rates

Proof it works

A Melbourne manufacturing business trading since the 1970s came to us with ageing systems and no internal IT.

one-sentence outcome, sanitised — Ben to supply

When something's broken right now

Lodge a ticket at the portal, email support@yougrowit.com.au, or call 03 9028 4358 if it's urgent.

Support hours: Monday–Friday, 8:30am–5:30pm Melbourne time (excluding Victorian public holidays). After-hours support is available on packages that include it, or at pay-as-you-go rates.