Something broken? Start here.

For existing clients — in this order

1. 1. The portal (best)

   yougrowit.zohodesk.com/portal — lodges a ticket straight into our queue with everything we need to start. You can see its status any time.

2. 2. Email

   support@yougrowit.com.au — creates a ticket automatically. Include what's broken, since when, and how much it's hurting.

3. 3. Phone — for urgent problems

   03 9028 4358. If work has stopped and money is leaking, call. For everything else, the portal gets you help faster because the details arrive written down.

Support hours: Monday–Friday, 8:30am–5:30pm Melbourne time, excluding Victorian public holidays. Tickets lodged outside hours are picked up when we open. After-hours support is available on packages that include it, or at pay-as-you-go after-hours rates.

Support request form

Not a client yet?

Want to talk packages, pay-as-you-go, compliance or a migration? Use this form and Ben will come back to you — usually within one business day.

The details